Shipping Policy

At buygift.in, we are committed to delivering your personalized gifts safely and on time. Every order is carefully prepared with attention to quality and packaging to ensure a smooth shopping experience.

Free Shipping Across India

We are happy to offer FREE shipping on all orders across India.

Order Processing Time

Since all our products are personalized and made specially for you, orders are usually processed within:

• 24–48 hours after order confirmation.

During peak seasons, festivals, or high-order volume periods, processing times may be slightly longer. We appreciate your patience and understanding.

Estimated Delivery Time

After dispatch, orders are generally delivered within:

• 3–7 business days across India.

Delivery timelines may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for customer convenience.

However, customers can enjoy additional discounts and offers on prepaid orders. Prepaid orders also help us process and dispatch orders faster.

Order Tracking

Once your order is shipped, tracking details will be shared with you.

Customers can use the tracking link to monitor their shipment status in real time.

Delayed or Lost Shipments

If your order is significantly delayed or marked as lost in transit, please:

• Contact the shipping provider directly using your tracking information, or
• Contact our support team so we can raise a support ticket and assist you.

We will do our best to help resolve shipping-related issues as quickly as possible.

Damaged, Incorrect, or Defective Items

If you receive a damaged, incorrect, or defective item, please contact us within 48 hours of delivery with:

• An unboxing video,
• Clear images of the product,
• A clear image of the shipping label on the parcel.

Replacement requests are reviewed according to our Refund & Replacement Policy.

Shipping Support

For any shipping-related questions or assistance, please contact us through:

• WhatsApp: +91 9981077081
• Email: support@buygift.in

Thank you for shopping with buygift.in. We appreciate your trust and look forward to delivering gifts that create special memories.