Welcome to buygift.in. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
General
buygift.in provides personalized gifts and customized photo frames designed according to customer requirements. By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.
We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.
Products & Customization
All products available on our website are personalized and made-to-order based on the details, images, and customization information provided by the customer.
Customers are responsible for ensuring that:
- Uploaded images are clear and of good quality,
- Spellings, names, dates, and messages provided are accurate,
- Customization details submitted at the time of order are final.
We are not responsible for errors submitted by customers during the personalization process.
Pricing & Payments
All prices listed on the website are in Indian Rupees (INR) and are subject to change without prior notice.
We offer:
- Secure online payments,
- Cash on Delivery (COD) on eligible orders.
Additional discounts or offers may be available on prepaid orders.
Order Confirmation
Orders are considered confirmed only after successful payment confirmation or COD verification.
We reserve the right to cancel or refuse any order due to:
- Incomplete or incorrect information,
- Suspected fraudulent activity,
- Product availability issues,
- Technical or pricing errors.
In such cases, customers will be informed appropriately.
Shipping & Delivery
Orders are typically processed within 24–48 hours, and delivery generally takes 3–7 business days across India.
Delivery timelines may vary depending on courier services, location, weather conditions, festivals, or unforeseen delays.
Tracking details are shared via WhatsApp, SMS, and email once the order is dispatched.
Return, Refund & Replacement
As all products are personalized and custom-made, we do not offer returns, refunds, or cancellations once an order is processed.
However, replacements may be provided if:
- A wrong product is delivered, or
- The item received is defective or damaged.
Customers must contact us within 48 hours of delivery with:
- An unboxing video,
- Clear images of the item,
- A photo of the parcel shipping label.
Replacement requests are subject to verification and approval.
Intellectual Property
All website content including images, logos, designs, graphics, text, and product concepts on buygift.in is the property of the website owner and may not be copied, reproduced, or used without permission.
User Conduct
Customers agree not to:
- Upload unlawful, offensive, or copyrighted content without authorization,
- Use the website for fraudulent activities,
- Interfere with website security or operations.
We reserve the right to refuse service or terminate access for users violating these conditions.
Limitation of Liability
While we strive to provide accurate product representation and quality service, slight variations in color, texture, or design placement may occur due to screen settings and customization processes.
buygift.in shall not be held liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Privacy
Customer information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of information as described in the Privacy Policy.
Contact Information
For any questions, concerns, or support, please contact us:
- WhatsApp: +91 9981077081
- Email: support@buygift.in
By using buygift.in and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.